Integrating Birdeye with OpenEMR
OpenEMR is a free and open-source solution that combines electronic health records (EHR) and medical practice management in one powerful platform. It offers integrated features like patient scheduling, electronic billing, customizable workflows, and multi-language support. Backed by a global community and free ongoing support, OpenEMR empowers healthcare practices to streamline operations without the high costs of proprietary systems. Integrating Birdeye with OpenEMR will automate the process of sending out review requests to patients on a daily basis.
Once OpenEMR is integrated with Birdeye, Birdeye pulls patient information from OpenEMR once daily for the appointments completed the previous day.
Birdeye allows you to fetch data from your CRM using some predefined triggers. Here is the supported trigger for OpenEMR:
Trigger Name |
Trigger Description |
PMS Appointment Trigger |
This trigger is used to fetch customer data based on completed appointments. |
To set up the integration with Birdeye, please contact the Birdeye technical support team at 1-800-561-3357 Ext. 3 or email them at support@birdeye.com. The Birdeye technical support team will successfully set up the integration with OpenEMR through the BE Connector.
What is BE Connector?
The BE Connector application is a native Windows application for healthcare businesses. Most healthcare businesses use a practice management system (PMS) to manage their patients. The BE Connector application helps integrate the PMS and Birdeye system so that the process of sending review requests to patients after their appointment is completely automated.
An intuitive wizard drives the installation and setup process. To set up the integration, you first have to download and install the app on the machine that has access to the PMS. Once the integration is complete, the BE Connector will start pulling data from the PMS and sending it to the server for further processing. Review requests are sent according to the configurations and preferences set by the business on BE Connector.
How it works:
- Install BE Connector on the OpenEMR Server
- Integrate OpenEMR with BE Connector
- BE Connector’s services will start pulling patient data from the PMS and automatically send review requests, based on the Scheduling configuration defined
Birdeye collects your patients' first and last names, email addresses, and phone numbers and automatically sends them review requests.