How do I manage users added to my Birdeye account?
Birdeye allows business owners to manage user roles and permissions across all the locations of their businesses. As a registered user, you can add, delete and update users at any point in time using Birdeye's robust user management platform.
How do I manage users using Birdeye?
To begin, click on the 'Settings' tab on the left navigation rail, then navigate to the 'Account' tab, and select 'Users.'
On the top panel of the 'Users' page, you can view the number of users, and user details sorted by their 'Name', 'Email', 'Locations,' and 'Last updated' date. If you wish to search for a specific user, you can use the 'Search users' section as well.
Managing user information
Birdeye allows you to edit a user's details when you want. If you wish to make changes to user information, navigate to the user's name and click on the 'Manage user information' option from the three dots-icon.
This redirects you to the 'User Information' page, which allows you to change the First name, Last name, Email, and Mobile number. After making all the changes, click on the 'Save' button to apply the changes.