How does Mass Texting work within Birdeye?
With the launch of Mass Texting, businesses can send text messages to a large number of contacts from one centralized inbox. Turn mass messaging into one-to-one chats with customers and also personalize text messages for each location. Businesses using Mass Texting also have the ability to get real-time data on all text messaging with advanced analytics.
IMPORTANT:
You can only send mass texts to 5,000 contacts at once. Text messages are only sent to contacts between 8am-8pm according to the time zone setting of your business.
To learn more about sending mass texts from the Campaigns tab, read this help article: How do I create and run custom campaigns?
To learn more about sending mass texts from Inbox, read this help article: How do I send mass text messages from Inbox?