How to Use Bulk Actions to Update Business Locations
Birdeye’s Bulk Actions feature enables swift, large-scale updates across hundreds or thousands of business locations, eliminating hours of manual effort. Whether you're modifying business hours, categories, or photos, apply changes accurately. Maintain brand consistency, accelerate time-to-market, and ensure up-to-date information across all locations from a single, centralized dashboard.
There are two ways to bulk update :
- Via UI
- Via XLS
Bulk Update via UI
Go to ‘Settings’ and select ‘Business.’
To make changes to business locations directly from the Birdeye interface, click the three vertical dots menu icon and select ‘Bulk update via UI.’
Select at least two locations and click ‘Update via UI.’
Select the fields that you want to update and click ‘Continue.’ You can also scroll down to explore more fields to update.
On this page, you will be able to update the selected fields. For example, if you choose ‘Hours of operation’ and ‘Media gallery,’ those fields will appear to update.
You can choose the new timezone to replace the existing timezone mentioned in the selected locations.
Click ‘View existing’ corresponding to the ‘Time zone’ field to view the existing time zone mentioned in the selected locations (Optional).
It is mandatory to select ‘Business status’ and ‘Regular hours.’ You can also view your existing ‘Business status’ and ‘Regular hours.’
You can also update ‘Special hours’ and ‘View existing’ special hours in the selected locations (Optional).
In the ‘Media gallery’ section, click ‘Upload photo’ to upload the logo and cover photos of the ‘Microsite’ and other listing profiles, such as Google and Facebook.
NOTE:
NOTE: The logo (Photo) will be applied to all your listing directories except Apple.
Scroll to the top of the page and click ‘Update’ to apply the changes.
Bulk Update via XLS
Select ‘Bulk update via XLS.’
Select ‘location/fields’ to proceed to select the locations that you want to update.
Select at least two locations to download and click ‘Continue.’
Select the fields and click ‘Download’ to proceed.
Your file will be downloaded in the XLS format. Open it to view the downloaded business locations and their fields.
Scroll to the right side and make the desired changes to the fields.
Return to the Birdeye app and upload the file by clicking ‘Upload spreadsheet.’
Click ‘Start import.’
Import completed.
