Integrating Birdeye with LightspeedEVO
LightspeedEVO is an intuitive, integrated dealer management system that helps you grow your business. Increase sales, streamline your process, and provide better service all in one platform. Integrating LightspeedEVO with Birdeye will automate the process of sending out review requests to clients on a daily basis.
Once the integration between LightspeedEVO and Birdeye is successful, Birdeye will pull client information from LightspeedEVO once daily from the cases closed on the previous day. Birdeye collects your clients' first names, last names, email addresses and phone number and automatically sends them review requests based on the preferences set within the Birdeye dashboard.
Birdeye allows you to fetch data from your CRM using a predefined trigger. Here is the supported trigger for LightspeedEVO:
Trigger Display Name |
Trigger Description |
| LightSpeedEvo Sales Finalized Trigger Service |
This trigger is used to fetch customer data based on the Sales Unit Finalized. |
LightSpeedEvo Paid Repair Orders Trigger Service |
This trigger is used to fetch customer data based on the Paid Repair Orders. |
LightSpeedEvo Finalized Reservation Trigger Service |
This trigger is used to fetch customer data based on the Finalized Date for Reservation. |
To set up the initial part of the integration with Birdeye, please reach out to the Birdeye technical support team @ 1-800-561-3357 Ext. 3 or email them at - support@birdeye.com. After the Birdeye technical support team sets up the initial integration, you can log in to your Birdeye account to complete the integration process.