Birdeye Webchat gives businesses the ability to convert their website visitors into prospective customers. Once Birdeye's fully customizable Webchat widget is installed on your business website, you can respond to your website visitors via Birdeye Inbox through your mobile phone or desktop.

How does Birdeye's Webchat tool help you reach your business goals:

1. Capture leads:  Get more business leads from your website and save them as new contacts within your Birdeye dashboard. 
2. Work as a team: Increase team productivity by assigning conversations to each other, answer questions faster, or close a sale without missing a beat.
3. Respond faster:  With Webchat's push notifications and alerts on your mobile device, respond to queries and requests on the go. You can chat with the customers and convert leads faster. You can also respond to chat messages via text.
4. Customize everything: Birdeye's Webchat widget is fully customizable, giving you the ability to align your branding, business goals with Webchat. You can also add a personal touch to your chat window and let visitors know who they'll be texting with.
5. Respond automatically: Chat in real-time with customers while they are on your website using Livechat. Let Robin, Birdeye's AI-enabled Chatbot automatically respond to frequently asked questions about your business.

To learn more about setting up and customizing Webchat, read this help center article: How do I setup Webchat?

READ OUR BIRDEYE BLOG:

7 Reasons Why Webchat is Important for Your Business